Terms of service.

1. The studio

LayoutOrbitCraft S.L. ("the studio", "we") is a Spanish limited liability company registered at Avenida das Américas, 5, 27004 Lugo, with tax identification number B-87654321. Contact: studio@layoutorbitcraft.com.

2. Scope of these terms

These general terms apply to:

• any visitor to layoutorbitcraft.com;
• any client engaging the studio for a fixed-scope project, monthly partnership, or hourly support block;
• any purchase made through the Stripe Checkout integration on this site.

Specific commercial terms — fee, schedule, deliverables, payment milestones, termination — are agreed in writing in a separate proposal or statement of work for each engagement and form the contract between us. These general terms supplement, but do not replace, that document.

3. Services

We provide multidisciplinary design services covering brand systems, website design and front-end development, product design, motion and interactive work, commerce design, and editorial direction. All services are delivered digitally except where physical production (print, signage, exhibition) is explicitly part of the agreed scope.

We do not guarantee specific business outcomes (sales uplift, ranking, conversion improvement). We agree quality and process standards in writing and we are accountable for those.

4. Engagement formation

An engagement starts when a written proposal or statement of work is countersigned by both parties, and (where applicable) the first invoice has been paid. For hourly blocks purchased through this site, the engagement is formed when the Stripe Checkout completes successfully and a confirmation email is issued by us.

5. Fees and payment

Fees are stated in the proposal or statement of work in euros (EUR), exclusive of value-added tax (VAT). Where applicable, Spanish IVA at the prevailing rate (currently 21%) is added to the invoice. For clients established in another EU Member State with a valid intracommunity VAT number, the reverse charge mechanism under Articles 196 and 44 of Directive 2006/112/EC applies. For clients established outside the European Union, no VAT is added.

Fixed-scope projects are billed in three or four instalments tied to milestones. Monthly partnerships are billed at the start of each month. Hourly blocks are paid up front through Stripe Checkout. Bank transfers (SEPA) and cards are accepted; cash payments are not accepted under any circumstances.

Invoices are payable within thirty days from issue. Late payments accrue interest at the legal rate set by Law 3/2004 of 29 December (combating late payment in commercial transactions), and the client shall reimburse the studio for the recovery costs set out in Article 8 of that law.

6. Refunds

Hourly blocks paid through Stripe and not yet consumed may be refunded within fourteen days of purchase, in full, on written request. Hours that have been used or scheduled into the studio's calendar are non-refundable. Custom engagements are governed by the cancellation and termination clauses in the relevant statement of work; in general, work performed up to the date of termination is billable.

7. Intellectual property

On full payment of all invoices for an engagement, the client receives an exclusive, worldwide, perpetual licence to use the final deliverables for the agreed business purpose, with full rights to modify, sublicense, and assign. The studio retains the right to feature the work in its portfolio and to describe the engagement in case studies, subject to any confidentiality terms agreed for that specific project.

Source files, working drafts, and intermediate artefacts are made available on request and remain the studio's intellectual property unless explicitly transferred in writing. Third-party assets used in the work (typefaces, stock imagery, sound) are licensed to the client subject to the licence terms of those assets, and the client is responsible for renewing them as needed.

8. Confidentiality

We treat client information as confidential and we will sign a mutual non-disclosure agreement before sensitive material is shared. We restrict access to client material to the team members working on the engagement and we delete client files from our active systems within twelve months of project completion, unless a longer retention period is agreed for support purposes.

9. Acceptance and revisions

Each phase of work includes a written deliverable and a defined revision allowance. The client has fifteen working days from delivery of a phase to accept it or to provide consolidated written feedback. Phases not formally rejected within this period are deemed accepted. Revisions beyond the agreed allowance are billed at our standard hourly rate or scoped into a written change order.

10. Liability

Nothing in these terms excludes or limits our liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded by Spanish law. Subject to the foregoing, our total liability arising out of or in connection with any engagement is capped at the total fees paid by the client for that engagement in the twelve months preceding the event giving rise to the claim. Neither party shall be liable for indirect or consequential losses, including loss of profit, loss of revenue, or loss of business opportunity.

11. Force majeure

Neither party is liable for failure or delay in performance due to events beyond its reasonable control, including natural disasters, acts of war, civil unrest, government actions, internet outages, or epidemic measures. The party affected shall give prompt written notice and shall use reasonable efforts to mitigate the impact.

12. Term and termination

Engagements may be terminated by either party on the notice period stated in the relevant statement of work (typically thirty days for monthly partnerships, written notice tied to milestones for fixed-scope work). On termination, work performed up to the effective date is billable, and the client receives all deliverables produced up to that point in their then-current state.

13. Data protection

The processing of personal data is governed by our privacy policy. Where we process personal data on behalf of the client (for example, in the design of a product or feature handling end-user data), we will sign a data processing agreement that meets the requirements of Article 28 of the GDPR.

14. Use of this website

This website is provided "as is". You agree not to attempt to gain unauthorised access to the site or to interfere with its operation. The content of the site (text, images, layout, code) is owned by us or licensed to us and may not be reproduced without permission, except as permitted by Spanish copyright law.

15. Governing law and jurisdiction

These terms are governed by Spanish law. Any dispute arising out of or in connection with them shall be submitted to the exclusive jurisdiction of the courts of Lugo, Spain, except where the client is a consumer entitled to bring proceedings in the courts of their domicile under applicable consumer protection law.

16. Contact

For questions about these terms: legal@layoutorbitcraft.com · Avenida das Américas, 5, 27004 Lugo, Spain.